Frequently Asked Questions

Welcome to Savannah Blaze Paper Co.! We want your shopping experience to be as seamless as possible. Below, you’ll find answers to our most frequently asked questions about our digital products, downloads, printing, and more.

Frequently Asked Questions

DIGITAL PRODUCTS & DOWNLOADS

PRINTING & DIGITAL USE

ORDERS, PAYMENTS & REFUNDS

PRODUCT USAGE & COPYRIGHT

CUSTOMER SUPPORT

Frequently Asked Questions

DIGITAL PRODUCTS & DOWNLOADS

1. What is a digital download?

2. Will I receive a physical product?

3. How will I receive my digital purchase?

4. How soon will I receive my download?

5. What if I don’t receive my download?

6. Can I download my purchase more than once?

PRINTING & DIGITAL USE

7. Can I print my digital planner or journal?

8. Can I use my planner on an iPad or tablet?

9. Are your digital products editable?

10. What file formats will I receive?

11. Can I print my purchase more than once?

12. Do I need special software?

ORDERS, PAYMENTS & REFUNDS

13. Do you offer refunds on digital products?

14. Can I cancel my order?

15. What payment methods do you accept?

16. What if I accidentally purchase the same product twice?

PRODUCT USAGE & COPYRIGHT

17. Can I share my digital download with someone else?

18. Can I resell or redistribute your digital products?

19. Can I use your products for my business?

20. Can I customize my purchased planner?

CUSTOMER SUPPORT

21. What if my file won’t open?

22. Do you offer custom digital products?

23. Will you add new products?

24. How can I contact customer support?